Privacy Policy
Last updated: June 2025
StackX is committed to protecting your privacy and handling your data with transparency and care.
1. Introduction
StackX Technologies, Inc. ("StackX", "we", "us", or "our") operates the StackX unified intelligent operations platform and the website at stackxplatform.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.
2. Information We Collect
We collect information that you provide directly to us, information we collect automatically when you use our services, and information from third-party sources.
Information You Provide
Name, email address, company name, job title, and any other information you submit through our contact forms, demo requests, or account registration.
Automatically Collected Information
Log data, device information, IP address, browser type, pages visited, time spent on pages, and other usage analytics collected through cookies and similar tracking technologies.
Platform Operational Data
When you use the StackX platform, we process operational telemetry, log data, configuration data, and other information you input or that is generated by your connected systems. This data is processed under the terms of your enterprise agreement and data processing addendum.
3. How We Use Your Information
- To provide, operate, and improve the StackX platform and website
- To respond to your enquiries and fulfil demo or contact requests
- To send you product updates, security notices, and marketing communications (with your consent)
- To analyse usage patterns and improve user experience
- To comply with legal obligations and enforce our terms of service
- To detect, prevent, and address fraud, security incidents, and technical issues
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following limited circumstances:
- With service providers who assist in operating our platform and website, subject to confidentiality obligations
- With your consent, or at your direction
- In connection with a merger, acquisition, or sale of assets, with appropriate notice
- When required by law, legal process, or governmental authority
- To protect the rights, property, or safety of StackX, our customers, or the public
5. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. For platform operational data, retention periods are governed by your enterprise agreement. You may request deletion of your personal information at any time by contacting us at privacy@stackxplatform.com.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us at privacy@stackxplatform.com. We will respond within 30 days.
7. Security
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption at rest and in transit, access controls, regular security assessments, and employee training. However, no method of transmission over the internet or electronic storage is 100% secure.
8. International Transfers
StackX operates globally. If you are located outside the United States, your information may be transferred to and processed in the United States and other countries. We use Standard Contractual Clauses and other appropriate safeguards to ensure that international transfers comply with applicable data protection laws, including GDPR.
9. Cookies
We use cookies and similar tracking technologies to improve your experience on our website, analyse traffic, and personalise content. You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our website.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at: